Peter Volmink has been appointed as the Transnet Procurement Ombudsman
The role of the Ombudsman is to enhance the integrity and fairness of
Transnet’s procurement processes by providing an independent and objective
assessment of complaints which are lodged by unsuccessful bidders.
The Procurement Ombudsman will investigate any material complaint in respect
of RFPs exceeding R5,000,000.00 (five million S.A. Rands) in value. Should a
bidder have any material concern regarding a bid process which meets this
value threshold, a complaint may be lodged with Transnet’s Procurement
Ombudsman for further investigation.
For transactions below the R5,000,000.00 threshold, a complaint may be lodged
with the Chief Procurement Officer of the relevant Transnet Operating Division.
Kindly note that complaints must be lodged within 7 days of a notification from
Transnet informing all bidders of the outcome of the bid process.
Please familiarise yourself with the Terms of Reference for the Transnet
Procurement Ombudsman and submit the completed complaint form, together
with any supporting documentation, within the prescribed period to